Backyard Birds

Privacy Policy

Effective Date: August 10, 2023

Welcome to Backyard Birds online at thebirdfoodstore.com (“Website”). At Backyard Birds, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Website. By accessing or using our Website, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

  1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you make a purchase or sign up for our newsletter.
  2. Non-Personal Information: We may automatically collect non-personal information such as your IP address, browser type, and browsing behavior when you interact with our Website.

How We Use Your Information:

  1. To Provide Services: We use your personal information to process and fulfill your orders, respond to inquiries, and provide customer support.
  2. To Improve User Experience: Non-personal information helps us analyze website traffic and improve our Website’s performance and content to enhance your experience.
  3. To Send Promotional Material: With your consent, we may send you newsletters, promotions, and updates about our products and services.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate our Website’s operations.

Cookies:

Our Website may use cookies and similar technologies to enhance your browsing experience and collect non-personal information. You may disable cookies through your browser settings, but some features of the Website may not function correctly.

Your Rights:

You have the right to access, correct, or delete your personal information. To exercise these rights or for any privacy-related concerns, please contact us at marketing@thebirdfoodstore.com.

Changes to this Privacy Policy:

Backyard Birds reserves the right to update and modify this Privacy Policy at any time. The updated version will be posted on this page, and we encourage you to review it periodically.

Contact Us:

For any questions or inquiries regarding this Privacy Policy, please contact us at by email at marketing@thebirdfoodstore.com, by phone at (704) 841-9453, or at our location in Matthews, NC at 1819 Matthews Township Pkwy, Suite 800, Matthews, NC 28105.